Privacy Policy
Effective Date: 2025
At Complete Care DPC, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our practice, including through our website, phone, text, and other services.
Information We Collect
- Full name
- Email address
- Phone number
- Mailing address
- Medical history and health information (as needed for care)
- Communication preferences (e.g., SMS opt-in)
- Website usage data (e.g., cookies and analytics)
SMS & Text Messaging
By providing your mobile number, you consent to receive appointment reminders, updates, and other important messages from Complete Care DPC via SMS. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP.
How We Use Your Information
- Schedule and manage your appointments
- Provide medical services and support
- Send health updates, reminders, or promotions (only with consent)
- Respond to your questions or inquiries
- Improve our services and website functionality
Data Protection
We implement security measures to protect your personal and health information, including encryption, secure storage, and access controls. We comply with all HIPAA and applicable privacy laws.
Sharing Your Information
We do not sell your information. We may share your data with:
- Authorized staff and medical professionals within our practice
- Technology vendors for appointment scheduling and communications (under strict confidentiality agreements)
- Insurance providers or third parties, only with your consent or when legally required
Your Rights
You have the right to:
- Access, update, or delete your personal information
- Withdraw consent for communication at any time
- File a complaint if you believe your rights are violated
For requests, contact us at info@completecaredpc.com.
Cookies & Web Tracking
Our website may use cookies and third-party analytics tools (e.g., Google Analytics) to improve your experience. You can disable cookies in your browser settings.
Changes to This Policy
We may update this policy from time to time. The revised policy will be posted on our website with an updated effective date.
Contact Us
Complete Care DPC
17210 Lancaster Hwy Suite 408
Phone: 803-855-1707
Email: info@completecaredpc.com