Terms of Service

Effective Date: 2025

Welcome to Complete Care DPC. These Terms of Service govern your access to and use of our services, including appointments, medical care, and communication via phone, text, or website. By using our services, you agree to comply with these terms.

1. Medical Services

Complete Care DPC provides primary care services through a membership-based model. Membership does not constitute insurance and is not a substitute for emergency medical services.

2. Membership Terms

Patients must maintain an active membership to receive ongoing care.
Membership fees are billed monthly or annually, as selected by the patient.
Failure to pay membership fees may result in termination of services.

3. Appointments and Cancellations

Appointments must be scheduled in advance and are subject to availability.
We request at least 24 hours’ notice for cancellations or rescheduling.
Late cancellations or missed appointments may incur a fee.

4. Communication

By providing your contact information, you consent to receive communications from us via phone, email, or SMS.
You may opt out of SMS communications at any time by replying STOP.

5. Use of Website

Our website is for informational purposes only and does not provide medical advice.
Use of the website is at your own risk. We are not liable for any damages resulting from your use of the site.

6. Privacy

We respect your privacy and handle your personal and health information in accordance with our Privacy Policy.
Please review our Privacy Policy to understand how your information is collected, used, and protected.

7. Modifications

We reserve the right to modify these Terms of Service at any time.
Changes will be posted on our website with an updated effective date.

8. Contact Information

Complete Care DPC
17210 Lancaster Hwy Suite 408
Phone: 803-855-1707
Email: info@completecaredpc.com